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	<title>Comments on: What is Good Service?</title>
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		<title>By: Betsy Kent</title>
		<link>http://www.bka.net/blog/events-industry/what-is-good-service/comment-page-1#comment-752</link>
		<dc:creator>Betsy Kent</dc:creator>
		<pubDate>Thu, 31 Dec 2009 12:14:37 +0000</pubDate>
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		<description>Jeff,

I totally agree! When consumers feel that there business is valued, they can become brand ambassadors. I hope that Continental Airlines sees your post!

Happy New Year!

Betsy</description>
		<content:encoded><![CDATA[<p>Jeff,</p>
<p>I totally agree! When consumers feel that there business is valued, they can become brand ambassadors. I hope that Continental Airlines sees your post!</p>
<p>Happy New Year!</p>
<p>Betsy</p>
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